So, while working out from 7am to 8am one of the amazing team members had the clear judgement to snap the lock off of a locker containing my wallet and keys for someone who was not me.She then proceeded to leave the wallet and keys in the locker and walk away to go and teach a class.
And finally to top it all off she gave me a lot of attitude because I was clearly pissed. Strange that she never thought she should A. check to see if the ID matched the person making the request. or B.
take a persons valuables to the front desk.I don't know, maybe you should expect someone to be a tad upset.
Monetary Loss: $10.
Preferred solution: A new lock would be a great start, but an apology from your staff member who never admitted that she may have been in the wrong would go a long way..
I liked: Location and cleanliness.
I didn't like: Rude employee, Careless security.