I signed up for a membership for myself and my daughter, and after a month cancelled both of our memberships.This is in 2010.
Then in October of this year, I saw 4 transacations from my checking account to Planet fitness. I called the bank and was told that I had "auto re-enrolled by Planet fitness" I called them and they stated that I had not ever cancelled. Apparently, I should have received a cancellation confirmation letter. I sent them and their coroporate office another certified mail cancellation notice.
I received the notice of cancel dated November of 2013. They also pulled out fees again!
Unless you receive the cancellation notice in writing back from them, then it is not oficial.I have the copy of the original cancellation, but didn't know that I was to have received a cancellation notice back.
Review about: Planet Fitness Membership.
Monetary Loss: $118.