I'm very disappointed in the service I have received at my Mansfield, OH Planet Fitness. The two men at the desk were dismissive and insulting.
They laughed at me for my concerns. I attempted to call the corporate office and got the same dismissive, insulting attitude. After reading several online reviews, I see that I am one of many to voice concerns about this. Yet, it seems like nothing is being done.
No accountability for customer service, vague policies that leave members paying for services they will never use...
I would not recommend this gym to anyone. What an unfortunate business to have ever been a member of.
Monetary Loss: $42.