348 views
2 comments

This gym is a joke and the lie. I signed up with the black card them telling me there is absolutely no contract act all cancel at anytime.

Well i go in to cancel because of a move and they were charging me a 55.00 cancellation fee. I told them i was told when signing up there was no fees for early cancellation and they were just down right rude to me.

So know they may tell you there are no cancellation fees but there are.

The other issue i had was the day i signed up i couldn't stay and planned on returning that day to workout.

When i got there i ask for a tour of the gym, I had told them i had signed up that morning but had to go to work and asked for a tour they said. Well you need to do the tour at the time of signing up "sorry" What a joke i'm done with gyms period.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

what a lie. pf black cards have a 12 month commitment, i agree, you came in for the $10, and decided on the black card, and didn't pay attention.

and then you blame someone else. what's worse is that you are willing to blame an innocent employee who did things right when you did things wrong.

Guest

You probably were not paying attention. You went in to wanting the ten dollar monthly, but you decided you wanted the amenities that come with the black card. ALL paperwork and agreement CLEARLY show that there is a 12 month commitment for the black card AND an early cancel fee.

Planet Fitness Reviews

  1. 1236 reviews
  2. 707 reviews
  3. 596 reviews
  4. 391 reviews
  5. 196 reviews
Planet Fitness reviews