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I have not been a member of planet fitness since 2016. I noticed that my account has been charged a $10 fee the last two months (equaling $20) I have called the planet fitness in Saratoga Springs and spoke to the manger where I was told I had to figure it out on my own.

I than called the Area District Manager Dan, who was very rude and told me that I had an attitude and it was up to me to figure out the problem on my own. I have not been a member for a number of years and simply asked for a reimbursement of $20 as I am being charged when I am not a member and have not given permission for them to charge me, and at this time in the State of New York it is called Fraud to charge a person an amount without permission from said person.

I have very strong feelings towards this matter especially considering I was given very rude customer service from both the manager of Saratoga Springs Planet Fitness and the District Manager. I would highly appreciate being not only reimbursed but also a phone call to discuss this matter.

Reason of review: Problems with payment.

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Guest

Wow. I really hate HATE to speak about privilege, but in your case, seems like everything is thru you.

Really, your diatribe was extremely painful....

really, there are people on this earth like you. SHUCKS, bring on the aliens!

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